Forensic Data

Execution and Operation

Key Features of the Platform:

• Real-time Tracking: The platform provides real-time tracking of shipments, allowing users to monitor their progress and identify any potential delays or issues.
• Carrier Performance Metrics: Ship Steward tracks key performance indicators (KPIs) for each carrier, including on-time delivery rates, damage rates, and customer satisfaction scores. This data can be used to identify top-performing carriers and address underperforming ones.
• SLA Monitoring: The platform automatically monitors carrier performance against agreed-upon SLAs, such as delivery time windows and pickup schedules. This helps to ensure that carriers are meeting their contractual obligations.
• Exception Management: Ship Steward’s exception management tools allow users to proactively identify and address potential issues, such as delays, missed pickups, or damaged shipments. This helps to minimize disruptions and maintain high levels of customer satisfaction.
• Reporting and Analytics: The platform provides detailed reporting and analytics capabilities, allowing users to analyze carrier performance over time and identify trends. This data can be used to make informed decisions about carrier selection and contract negotiations.

Benefits of Using Ship Steward’s Operational Review Platform:

• Improved Visibility: The platform provides real-time visibility into delivery data, allowing users to monitor shipments and identify potential issues.
• Enhanced Performance: By tracking carrier performance and enforcing SLAs, Ship Steward helps to ensure that carriers are meeting their obligations and delivering high-quality service.
• Reduced Costs: The platform can help to identify opportunities for cost savings by identifying underperforming carriers or negotiating better rates.
• Improved Customer Satisfaction: By minimizing disruptions and ensuring that deliveries are on time and accurate, Ship Steward helps to improve customer satisfaction.
• Data-Driven Decision Making: The platform’s reporting and analytics capabilities provide the data needed to make informed decisions about carrier selection, contract negotiations, and operational improvements.

In conclusion, Ship Steward’s forensic data is a valuable tool for managing shipment providers and ensuring that deliveries are executed efficiently and accurately. By providing real-time visibility, tracking carrier performance, and enforcing SLAs, the platform helps to improve customer satisfaction and optimize the supply chain.