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Billing Transparency

Delivery from a Rate Card perspective … ShipSteward to the Rescue

Deliveries are not just about getting packages from point A to point B. From a payment perspective, they involve complex calculations, rules, and exceptions that can lead to discrepancies and headaches. This is where ShipSteward steps in, acting as your trusted steward, navigating the murky waters of delivery payments with accuracy and transparency.

Let’s dissect the challenges and see how ShipSteward tackles them:

1. Delivery Service Level: Different services (same-day, overnight, standard) have different rates and associated penalties. ShipSteward ensures the correct service level is used for each shipment, based on your business rules and customer agreements. It identifies and flags any mismatches, preventing overpayment or delayed deliveries.

2. Address Validation: Inaccurate addresses lead to delivery failures and additional charges. ShipSteward verifies and cleanses addresses before shipping, avoiding costly reroutes and returns.

3. Mileage Calculation: Accurate mileage is crucial for distance-based pricing. ShipSteward utilizes sophisticated mapping technologies and routing algorithms to calculate the true mileage for each shipment, ensuring fair and precise billing.

4. Miles To/From: ShipSteward clearly differentiates between “miles to” (origin to destination) and “miles from” (from your warehouse to pickup point) to apply the correct rates and avoid confusion.

5. Stop Rules & Exceptions: Complex stop rules (maximum per route, time constraints) and exception handling (weather delays, access restrictions) can be a nightmare. ShipSteward automates these rules, optimizing routes, and automatically adjusting payments for exceptional circumstances.

6. Stop Insertion: Adding or removing stops mid-route can disrupt calculations. ShipSteward seamlessly integrates new stops, recalculating mileage and costs while notifying all relevant parties.

7. Inaccurate Delivery Data: Mismatched package weights, dimensions, or service levels can lead to wrong charges. ShipSteward audits your delivery data against actual shipment details, identifying and correcting any discrepancies before payment occurs.

8. Peace of Mind: By tackling all these challenges, ShipSteward provides peace of mind. You can be confident that your delivery payments are accurate, transparent, and compliant with your business rules and rate cards. No more surprises, no more disputes, just smooth sailing.

ShipSteward empowers you to:

  • Reduce payment errors and overcharges.
  • Optimize delivery routes and costs.
  • Improve delivery times and customer satisfaction.
  • Gain complete visibility and control over your delivery payments.

Think of ShipSteward as your financial compass in the delivery ocean. It guides you through the complexities, ensuring you reach your destination – accurate and worry-free payments.